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Self-Authorizations
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My Authorizations
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Terminal Information
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Dispatching General
PreAuth
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Carrier Portal
Terminal Contacts On-Call
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Swift Knowledgebase
Dispatching
Swift General Support
Login Help
Swift +
Swift
Shipping
Monthly Nominations
Batches
Inventory
Dashboard
Product Transfer Orders
Reconsignments
Loading
Loading General
Self-Authorizations
Supplier Authorizations
Authorization Sequencing
My Authorizations
Carrier Authorizations
Customer Authorizations
Terminal Information
Dispatching
Dispatching General
PreAuth
Driver Compliance
Trailer Compliance
Carrier Portal
Terminal Contacts On-Call
Dispatching
General questions for dispatching, loads, driver and trailer compliance.
Dispatching General
What is Swift Dispatch?
What is a Carrier SCAC code?
I Can't Login to Swift Dispatch
When signing the Carrier Access Agreement, what ONEOK Refined Business Unit do I select?
If we have the lab coats do we need FRC long pants or will just standard long pants suffice?
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PreAuth
What happens if Swift Dispatch PreAuth is unable to accept a new Load?
How do I Create a new PreAuth in Swift Dispatch?
I can't find the Product Order (PO) number for my Load while I am the Terminal Screen at the rack.
What is PreAuth in Swift Dispatch?
When Creating a New Load Why Does the Loading Control Number (LCN) / Petroex Field Disappear?
How long do I have until my Load expires once it's been created?
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Driver Compliance
What if the driver I am looking for in Swift is not listed?
Does Swift contact the Dispatcher if a driver's status changes?
How do I become an active ONEOK Driver?
Trailer Compliance
What is Trailer Compliance?
What if I upload the wrong document for trailers and drivers?
How do I create a trailer?
How to edit an existing trailer?
How can I delete a trailer?
How can I add a trailer to a location?
How can I add a location to a trailer?
How can I filter trailers or terminals?
What are the different trailer statuses and what do they represent?
What is a MX Customs number?
What are the EPA Regulations for Trailer Certifications?
What is a Wet Test?
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Carrier Portal
How do I upload a signed Carrier Access Agreement (CAA)?
Signing the Service Agreement (SSA) as a Carrier
Why must my carrier company sign a Carrier System Services Agreement (SSA) to access Swift Dispatch?
New Carrier: Magellan's Insurance Requirements
Within the carrier portal, Insurance Certificates has status of "Approved" and Access Agreement status says "Approved for Loading," but the terminals do not show our company in the system.
I have logged into the Customer Portal for years to upload insurance. Is this different?
What is required before my carrier's trucks can load at a ONEOK Refined Fuels terminal (rack)?
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Terminal Contacts On-Call
Contact Information for Terminals in Arkansas
Contact Information for Terminals in Missouri
Contact Information for Terminals in Colorado
Contact Information for Terminals in Iowa
Contact Information for Terminals in Kansas
Contact Information for Terminals in Minnesota
Contact Information for Terminals in Missouri
Contact Information for Terminals in North Dakota
Contact Information for Terminals in Nebraska
Contact Information for Terminals in Nebraska
Contact Information for Terminals in Oklahoma
Contact Information for Terminals in South Dakota
Contact Information for Terminals in Texas
Contact Information for Terminals in Wyoming
Contact Informations for Terminals in Illinois
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