What is a Customer Authorization?

Control carrier access to supplier inventory at ONEOK refined fuel terminal(s).

Who do you want to load?
Suppliers use Customer Authorizations to allow or restrict their customers to load from the supplier’s accessible inventory.
You can set limitations on the customer and what volume their maximum is to load.
Formerly referred to as Customer Control (CCI).
You can set a volume to be shared across multiple ONEOK refined fuel terminals or use that inventory at a single ONEOK refined fuel terminal.

Upper right-hand corner > New Authorizations shortcut
Select Single Terminal or Multiple Terminal authorization type.
- Single Terminal = the submitted inventory amount for a single ONEOK refined fuel terminal
- Multiple Terminals = share the same inventory amount at each selected multiple ONEOK refined fuel terminals

Select authorization type
Enter an existing or new customer ID number. Must be a minimum of four digits.
Enter volume and renewal amount
Fill in customer information
Click continue
Select the terminals where the authorization will be valid
Add a Loading Control Number (LCN)
Select either all carriers, or specific carriers to be authorized.
- You can link your LCN to a specific destination(s). If so, toggle on Link Destination. This is not required.
- Allow All Carriers = all carriers that you've authorized to load on your account through Carrier Authorizations can load when you provide the carriers this LCN.
- Allow selected = You are restricting this LCN to the designated carriers you enter. When you restrict, you are restricting a carrier TO an authorization.
Click Review > Submit