Please provide the below information when calling the ONEOK Service Desk.
ONEOK Service Desk: 833-ONEOKIT (833-663-6548)
Make sure to record your Incident Number from the ONEOK service rep before hanging up the call.
General
- First Name & Last name
- Username e-mail to access system
- Company that you are associated / accessing
- Call-back phone number
Scenario Specific
- Date and time stamp of occurrence
- Where is it happening? (Name of browser and name of platform application)
- Incident Number (given to you by the ONEOK Service Desk representative)
- Have you had Swift open for a few hours? If so, have you refreshed recently and re-tried?